Privacy Policy
How we collect, use, and protect your personal information in line with POPIA.
Last updated: April 2026
1. Who We Are
OceanMind is an independent insurance broker registered in South Africa. We are a Responsible Party under the Protection of Personal Information Act (POPIA), and we take your privacy seriously.
2. What We Collect
When you contact us or request a quote, we may collect: your name, email address, phone number, the type of insurance you're enquiring about, and any details you voluntarily share about your insurance needs. We do not collect ID numbers, financial information, or medical details through this website.
3. Why We Collect It
We use your information solely to: respond to your enquiry, prepare quotes, arrange insurance cover on your behalf, and keep you informed about your policies. We will never sell your information to third parties.
4. Who We Share It With
To arrange insurance, we share relevant details with the insurers we approach on your behalf. All insurers we work with are POPIA-compliant. We do not share your information for marketing purposes without your explicit consent.
5. How We Protect It
Your data is transmitted over encrypted connections (HTTPS) and stored on secure systems with access controls. We retain your information only as long as necessary to serve you or meet legal requirements (typically 5 years post-policy for regulatory purposes).
6. Your Rights
Under POPIA, you have the right to: • Access the personal information we hold about you • Request corrections to inaccurate information • Request deletion of your information (subject to legal retention requirements) • Object to processing for direct marketing • Lodge a complaint with the Information Regulator (inforegulator.org.za)
7. Cookies
This website uses minimal cookies only for essential functionality (e.g., remembering your navigation state). We do not use tracking, advertising, or analytics cookies that identify you personally.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via our website.
Questions? Contact our compliance team at info@oceanmind.co.za.